Digital Ambassador Program

Trains trusted community members as peer educators, connectors, and digital safety guides for BIPOC, Indigenous, immigrant, refugee, low-income, and multilingual residents.

•      Trains trusted community members as peer educators, connectors, and digital safety guides

•      Serves BIPOC, Indigenous, immigrant, refugee, low-income, and multilingual residents

•      Ambassadors lead workshops, listening sessions, and outreach on:

◦      Phishing, scams, and password safety

◦      Privacy, public Wi-Fi, and personal information protection

◦      Navigating online systems and connecting to trusted resources

Digital Portal

A web and mobile platform supporting Ambassador outreach, referrals, training, and community feedback. Turns community voice into action through data, documentation, and advocacy.

•      Web and mobile platform supporting Ambassador outreach, referrals, and training

•      Tracks workshops, attendance, participant needs, and digital barriers

•      Tools include:

◦      Safety resources and scam prevention guides

◦      Community surveys and support request forms

◦      Dashboard reports for partners and funders

•      Turns community voice into action — documenting barriers to support future advocacy and funding

Women, Girls & Caregivers Digital Safety Program

Builds digital confidence and online safety skills for BIPOC, immigrant, and underserved women, girls, and caregivers. Centers women and girls as leaders in family and community safety.

•      Builds digital confidence and online safety skills for BIPOC, immigrant, and underserved women, girls, and caregivers

•      Workshops and peer learning cover:

◦      Spotting phishing, scams, and privacy threats

◦      Safer passwords and public Wi-Fi use

◦      Navigating healthcare, benefits, childcare, banking, and housing online

•      Centers women and girls as leaders in family and community safety

•      Strengthens family stability, economic mobility, and community empowerment

Environmental Digital Access & Climate Resilience Program

Helps underserved communities safely access climate, conservation, and environmental health information. Connects digital equity to environmental justice.

•      Helps underserved communities safely access climate, conservation, and environmental health information

•      Addresses digital barriers to:

◦      Emergency alerts and wildfire/air quality updates

◦      Cooling center locations and environmental reporting

◦      Climate decision-making and conservation resources

•      Ambassadors, workshops, and the Digital Portal build digital confidence and identify trusted environmental resources

•      Connects digital equity to environmental justice — helping communities stay safe, informed, and powerful

Veterans Digital Access & Safety Program

Peer-led by veteran community members. Designed by and for veterans — including BIPOC, Indigenous, immigrant, and underserved veterans and their families — to build digital confidence, navigate benefits, and stay safe online.

•      Peer-led by veteran community members — designed by and for BIPOC, Indigenous, immigrant, and underserved veterans and their families

•      Helps veterans safely access benefits, healthcare, housing, and support online:

◦      Navigating VA.gov, benefits portals, and federal systems

◦      Telehealth access and online healthcare scheduling

◦      Housing, employment, and education resources online

•      Addresses scams and fraud targeting veterans:

◦      Identifying VA impersonation scams and phishing

◦      Protecting personal, financial, and medical information

◦      Reporting fraud and connecting to trusted resources

•      Trains veteran Digital Ambassadors to support fellow veterans, caregivers, and military families

•      Recognizes veterans as leaders — building peer networks that strengthen digital confidence, community connection, and long-term well-being